About these terms
These terms are an agreement between you and Quantified Health Inc., located at 4G Spadina Ave, Toronto, ON M5V 3Z9.
By you creating an account or booking a visit, you accept these terms. If you do not accept them, do not use the service.
Read these terms with our privacy policy and our telehealth consent.
What Modern Dermatology is
Modern Dermatology is an online dermatology service. Canadian-licensed medical professionals provide care through secure messaging, photos and video.
The website does not give medical advice. Only your clinician gives medical advice, after a visit.
Who can use the service
You must live in Canada.
Before booking care for a child or teenager, contact our care team to check eligibility and consent requirements.
You must give true and complete information.
You must be in your province of residence during your visit. Your clinician may be licensed only there.
Your account
You are responsible for your password and for all activity in your account. Tell us at once if you think someone else has used it.
You may not share your account or use another person's account.
The medical relationship
When your clinician accepts your case, a clinician and patient relationship begins. That relationship is between you and your clinician.
Your clinician is responsible for their own medical judgment. We provide the platform and administrative support.
Your clinician may decide that online care does not suit you. They may then refer you to in-person care. In that case, we may refund your visit fee as set out below.
Modern Dermatology does not provide emergency care. If you have an emergency, call 911.
Prescriptions
Your clinician decides, at their discretion, whether to prescribe a medication. We cannot promise a prescription.
A prescription follows a clinical assessment, the rules of the regulator and the law.
You choose the pharmacy. The pharmacy sets its own prices and fills prescriptions under its own rules.
Some medications need extra steps, such as tests or follow-up. If you do not complete them, your clinician may stop prescribing.
Payments
Each consultation costs CA$175. Taxes apply where required
Medication is not included in the visit fee. You pay the pharmacy for it.
Our payment processor charges your card when you book. By you booking, you authorize that charge.
Provincial health plans may not cover our fees. We can give you a receipt to claim from a private plan. We do not promise that a plan will pay.
Refunds
If your clinician cannot treat you online, we refund the visit fee
To cancel or request a refund, contact our support team. Any cancellation conditions presented when you book apply, subject to your rights under applicable law.
If your clinician has already assessed your case, the fee is not refundable, unless the law says otherwise.
To ask for a refund, write to care@moderndermatology.ca.
What you must not do
Do not give false information or use the service to get medication for someone else.
Do not misuse the platform, interfere with its security or copy its content.
Do not abuse our staff. We may close an account for abuse or misuse.
Our content
The site's text, design and images belong to us or our licensors. You may use them for your own personal use only.
Educational content is general. It does not replace the advice of your clinician.
Liability
We do not exclude liability that the law does not let us exclude, including liability for gross negligence or for harm to your person.
Subject to that, we are not liable for indirect or consequential loss.
Your clinician's professional liability is separate. Their insurer or protective association covers it.
Quebec residents keep all rights that the Consumer Protection Act gives them.
Service changes and ending the agreement
We may change or pause the service. We will tell you in advance when we can.
You may close your account at any time. We keep records as the law requires.
Governing law
The laws of Ontario and the federal laws of Canada that apply there govern these terms.
Courts in Toronto, Ontario decide disputes, subject to the rights of consumers to use the courts of their own province.
Contact
Write to care@moderndermatology.ca or 4G Spadina Ave, Toronto, ON M5V 3Z9. Last updated: 2026-11-14