What online dermatology is
Online dermatology is skin care that happens on your phone or computer. You describe your concern, send photos, and a Canadian-licensed medical professional reviews them. You get a treatment plan online. If a prescription is appropriate, your clinician sends it to a pharmacy.
It is not a chat with a stranger. Your clinician reads your history, looks at your photos and decides what fits you. The standard of care is the same as in person.
How a visit works
There is no appointment to book. Here are the steps.
- You complete a short medical questionnaire.
- You upload a few clear photos of your skin.
- Your clinician reviews your symptoms, photos and health history.
- You receive a personalized plan. It may include a prescription when appropriate.
- Your medication is delivered to your door, or sent to a pharmacy near you.
Most skin concerns can be assessed from photos and your answers. If your clinician needs to see you live, they book a video consultation.
What can be treated online
Many common skin conditions suit online care, because a clinician can see them in photos. Browse the full list on our conditions page. Examples include acne, rosacea, eczema, psoriasis, melasma and hair loss.
You can also see which prescription options your clinician may consider on our treatments page. Your clinician decides which treatment fits you. They prescribe only when it is appropriate.
Do you need a referral?
In Canada, you usually need a referral from your family doctor to see a dermatologist in an office. With Modern Dermatology you can start without a referral or a family doctor.
With your consent, we send your plan to your family doctor if you have one.
When online care is not enough
Some problems need an in-person exam. A changing mole is one example. If we cannot treat your concern online, we tell you on the first screen and say where to go.
Modern Dermatology does not provide emergency care. Call 911 or go to an emergency department for a fast-spreading rash with fever, swelling of the face or throat, or a rash near the eye.
Who provides your care
Your care comes from Canadian-licensed medical professionals. They are licensed in the province where you live. Modern Dermatology is available across Canada.
Ongoing care
Treatment does not stop after the first prescription. You can send progress photos, ask for refills and message your care team. Your clinician adjusts your plan as your skin changes.
Cost and coverage
Each consultation costs CA$175. Medication is priced separately. A provincial or private drug plan may cover your medication. Read more on our insurance page.
Get started
Start your assessment today. It takes a few minutes, and you do not need to leave home.
