Expert review
Your skin is not a template. A Canadian-licensed medical professional reviews your photos and history before choosing a treatment.
Get prescription treatment for dark spots online
We treat hyperpigmentation, including dark spots and post-inflammatory hyperpigmentation (PIH), online. Your clinician may prescribe hydroquinone, azelaic acid or tretinoin, when appropriate.
Hyperpigmentation treatments
Prescription creams that fade dark marks, chosen by your clinician.
Your skin is ready for a change.
Dark spots can linger long after a pimple, rash or sunburn has gone. They are common and they can fade. Your clinician finds the cause, then builds a plan to even out your tone and protect it.
- Canadian-licensed medical professionals
- Prescriptions sent to your pharmacy or delivered to your door
- Ongoing support from your Care Team
- CA$175 per consultation
Your care at a glance.
- Per consultation
- CA$175
- Available nationwide
- Canada
- Based on your clinical assessment
- Your plan
How it works.
- 01
Tell us about your skin
Complete a quick medical questionnaire and upload a few photos of your skin concerns. No appointment needed.
- 02
Get your personalized treatment plan
A Canadian-licensed medical professional will review your information and recommend a personalized treatment plan, including prescriptions when appropriate. Most conditions can be assessed without a video consultation.
- 03
Start your treatment
Get your prescribed medications delivered right to your door. Medication costs are billed separately from your consultation.
- 04
Follow up on your progress
At a follow-up, your clinician can review your progress, discuss side effects and adjust your treatment if needed.
No more guessing. Real care, from day one.
Evidence-based treatments
No trends, no guesswork. Your plan uses prescription treatments that dermatology guidelines support.
Photos, not appointments
Care on your schedule. Most skin concerns can be assessed from your photos and answers, with no video call.
Ongoing support
We stay with you. Send progress photos and message your Care Team when you have a question or need a refill.
Delivered to you
From prescription to doorstep. Pick up at your pharmacy, or have your treatment delivered to your door.
Simple pricing for your skin care.
Medication costs are separate. Ask your insurer whether your plan reimburses online consultations.
Skin assessment
- Medical questionnaire and photo review
- Personalized treatment plan
- Prescription when appropriate
CA$175
per consultation
Clear answers.
Have more questions? See our full FAQ or Contact us.
Still have questions? Reach our care team at 514 111 1111
Start my assessmentYes, in many cases. You answer a few questions and upload photos, and a Canadian-licensed medical professional reviews them. Your clinician first checks that online care is suitable for you. Some people need in-person care or specialist monitoring, and your clinician will tell you.
Hyperpigmentation means patches of skin that are darker than the skin around them. It happens when skin makes extra pigment in one area. It is usually harmless, but it can affect how you feel about your skin.
Common causes are sun exposure, skin inflammation, hormone changes and some medicines. Acne, eczema, cuts and burns can leave dark marks behind. Picking at skin makes marks darker and last longer.
PIH is a dark mark that stays after the skin has been inflamed, for example after acne or eczema. It is more common and often darker in deeper skin tones. PIH can fade with time and treatment, and treating the cause matters too.
The main types are PIH, sun spots (also called age spots), melasma and marks caused by some medicines. Melasma has its own page because it needs a different plan. Your clinician looks at your photos to tell which type you have.
Prescription options include hydroquinone, azelaic acid and tretinoin, used alone or together. Your clinician decides which fits your skin, how long to use it and how to protect your skin during treatment. Daily sunscreen is a key part of every plan.
Fading is slow. Many people see a change after a few weeks, and a full course usually lasts several months. Marks deep in the skin can take longer, and some may not fade fully.
Creams can cause dryness, redness, peeling or stinging, especially at first. Hydroquinone is used for a limited time, and your clinician sets how long. Tell your clinician if your skin becomes very irritated, since irritation can make marks darker.
Sun makes dark spots darker and can bring them back after they fade. Use a broad-spectrum sunscreen every day, and reapply when you are outdoors. Tinted sunscreens that contain iron oxide also help block visible light.
Yes. New sun exposure, new inflammation or picking can bring marks back. Daily sunscreen and treating the cause, such as acne, lower the risk. Your clinician may suggest a lighter plan to keep results.
Have any dark spot checked in person if it is new, changing in size, shape or colour, bleeds, or has an uneven edge. These can be signs of skin cancer, which needs an in-person exam. Your clinician also tells you if your case needs an in-person visit.
Each consultation costs CA$175. Your pharmacy charges separately for medication. Ask your insurer whether your plan covers the prescribed treatment.