Expert review
Your skin is not a template. A Canadian-licensed medical professional reviews your photos and history before choosing a treatment.
Get prescription dandruff treatment online
Over-the-counter shampoos no longer work? Your clinician reviews your scalp photos and, when appropriate, may prescribe ketoconazole or ciclopirox, with a plan for what to do when a shampoo stops working.
Dandruff treatments
Prescription shampoos, matched to your scalp and your routine.
Your scalp is ready for a change.
A prescription shampoo uses a different drug at a different strength than the shelf products. We pair it with a simple plan for wash day, and for what to do when flakes return. Your Care Team is there if they do.
- Canadian-licensed medical professionals
- Prescriptions sent to your pharmacy or delivered to your door
- Ongoing support from your Care Team
- CA$175 per consultation
Your care at a glance.
- Per consultation
- CA$175
- Available nationwide
- Canada
- Based on your clinical assessment
- Your plan
How it works.
- 01
Tell us about your skin
Complete a quick medical questionnaire and upload a few photos of your skin concerns. No appointment needed.
- 02
Get your personalized treatment plan
A Canadian-licensed medical professional will review your information and recommend a personalized treatment plan, including prescriptions when appropriate. Most conditions can be assessed without a video consultation.
- 03
Start your treatment
Get your prescribed medications delivered right to your door. Medication costs are billed separately from your consultation.
- 04
Follow up on your progress
At a follow-up, your clinician can review your progress, discuss side effects and adjust your treatment if needed.
No more guessing. Real care, from day one.
Evidence-based treatments
No trends, no guesswork. Your plan uses prescription treatments that dermatology guidelines support.
Photos, not appointments
Care on your schedule. Most skin concerns can be assessed from your photos and answers, with no video call.
Ongoing support
We stay with you. Send progress photos and message your Care Team when you have a question or need a refill.
Delivered to you
From prescription to doorstep. Pick up at your pharmacy, or have your treatment delivered to your door.
Simple pricing for your skin care.
Medication costs are separate. Ask your insurer whether your plan reimburses online consultations.
Skin assessment
- Medical questionnaire and photo review
- Personalized treatment plan
- Prescription when appropriate
CA$175
per consultation
Clear answers.
Have more questions? See our full FAQ or Contact us.
Still have questions? Reach our care team at 514 111 1111
Start my assessmentYes, in most cases. You answer a questionnaire and upload photos of your scalp. A Canadian-licensed medical professional reviews them and prescribes when appropriate. If your scalp looks like something else, your clinician tells you.
Dandruff is fine flaking of the scalp with little or no redness. It is common and not contagious. It is not caused by poor hygiene. When the scalp is also red, itchy and greasy, the problem is called seborrheic dermatitis.
A yeast that lives on every scalp plays a main part. Oil on the scalp, a sensitive reaction of the skin to that yeast, cold dry weather and stress can make it worse. Some people are simply more prone to it.
Dandruff is fine flaking without much redness. Seborrheic dermatitis has red skin and greasy, yellowish scale. Psoriasis has thick, silvery plaques with clear edges. Your clinician checks your photos, because the treatment changes.
Often yes. Medicated shampoos from the pharmacy help many people when used as the label says, with enough contact time on the scalp. If you have used them for about 4 weeks without enough change, a prescription may help.
Your clinician may prescribe ketoconazole (Ketoderm) or ciclopirox (Loprox) in a shampoo or similar form. Your clinician decides which one fits your scalp and your hair routine.
You should see a change within a few weeks. Most plans run for about 4 weeks, then move to a weekly routine to keep flakes away. Your Care Team asks for photos to check how it is going.
Medicated shampoos are usually well tolerated. Some people have mild scalp irritation, dryness or a change in hair oiliness. Stop and message your Care Team if you get a rash, swelling or strong burning.
This is common. The scalp can adapt to one active ingredient over time. Your clinician may give you a rotation plan that alternates two shampoos. If your scalp is red and itchy, your clinician may treat it as seborrheic dermatitis.
Yes. A plan can fit your wash-day schedule, so you do not need to wash every day. Tell your clinician how often you wash and what styles you wear, and your plan will take it into account.
See a doctor in person if you have thick silvery plaques, open sores, pus, patchy hair loss, spreading rash beyond the scalp, or no change after treatment. Your clinician also tells you if your scalp needs an exam in person.
Use a medicated shampoo once a week after the scalp clears. Rinse well and avoid heavy styling products on the scalp. Dandruff often returns in cold, dry months, so restart your plan early.
Each consultation costs CA$175. Your pharmacy charges separately for medication. Ask your insurer whether your plan covers the prescribed treatment.